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Six Blazingly Obvious Aspects of Human Behavior for Product or Interaction Design

Excerpt From: Wendel, Stephen. “Designing for Behavior Change.” O’Reilly Media, 2013-11-05.  1. Easier really is better The easier something is to do (i.e., the less mental and physical effort required from the perspective of the user), the more likely the user is to do it. Psychologists study these as “channel factors,” behavioral economists talk about … Continue reading

What Your Emotions Say About Your Work

From:  What Strong Emotions Reveal About the Way You Work BY GEOFFREY JAMES Emotions are more than just what you feel. They’re powerful signals that you need to make changes in the way you work and the way you think about work. Frustration This emotion tells you to be patient. Something isn’t happening as quickly as you’d prefer, … Continue reading

The Dying (with apologies to James Joyce’s “The Dead”)

The Dying (with apologies to James Joyce)  Lily, the gardener’s daughter, was being run off her feet. Marshaled to help with the catering, she had brought one guest after another (men, mostly) into the massive kitchen, served them champagne and showed them where to leave their coats (in the pantry, converted into a closet). She … Continue reading

Four Steps to Keeping Your New Year’s Resolutions

From: “ HOW TO KEEP YOUR RESOLUTIONS  By KATHERINE L. MILKMAN and KEVIN G. VOLPP, January 3, 2014, NY Times     1. Make a concrete plan. When you do so, you both embed your intentions firmly in memory (which reduces forgetting) and make it harder to postpone good behavior, since doing so requires breaking an explicit commitment to … Continue reading

Human Behavior and the Unconscious Mind

extracts from John A. Bargh, Scientific American, (Jan 2014) 32-37 The ability to regulate our own behavior depends on more than genes, temperament, or social support. It also hinges on our capacity to identify and overcome automatic impulses and emotions. “Snap” (subconscious) judgements of others allow us to make decisions about how we will act … Continue reading