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startups

This tag is associated with 4 posts

The Art of Enchantment – For Your Products, Services, or Organization

How do we achieve enchantment with a product or service? 1. Achieve Likeability – make a Duchenne smile (crinkling around the eyes). Accept others. Default to “yes”.  2. Achieve Trustworthiness – Trust others first. Be trusting in order to be trusted. Be a baker, not an eater (not a zero-sum game.)  Find something to agree … Continue reading

Nine Tips to be Successful at Selling Anything!

Let the buyer TRUST you. (To buy is to trust.) Establish trust through honesty and credibility early with the buyer. Let the buyer TALK 90% of the time. (It is remarkable how many sales people fail at this!) Switch from TELL mode to ASK mode. Keep asking questions until the buyer is tired of talking… … Continue reading

Eight Archetypes of Leadership

Extract from: http://blogs.hbr.org/2013/12/the-eight-archetypes-of-leadership/ The strategist: leadership as a game of chess. These people are good at dealing with developments in the organization’s environment. They provide vision, strategic direction and outside-the-box thinking to create new organizational forms and generate future growth. The change-catalyst: leadership as a turnaround activity. These executives love messy situations. They are masters at re-engineering and creating … Continue reading

How to Make Good Decisions

(From Dan Heath, author of Decisive: How to make better choices in life and work)  Multitrack your options when you are facing a difficult decision. (Having multiple options leads to better decisions.)   When you consider multiple things simultaneously, you’re actually learning a lot about the shape of the problem —the important factors involved—and that knowledge … Continue reading